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Customer Journey

Customer JourneyVisualization

See the complete path from first touch to conversion with interactive Sankey diagrams. Understand how visitors flow through your site, where they drop off, and what drives them to convert.

  • Interactive Sankey diagrams showing full visitor flow
  • Drop-off analysis at every stage of the funnel
  • Cross-session journey tracking across multiple visits
  • AI-powered journey insights and optimization tips

Coming SoonThis feature is currently in development. Sign up to get early access.

app.conseto.io/journey
Journey DashboardLast 30 days
18,430
Total Journeys
5.2
Avg. Touchpoints
3.8%
Conversion Rate
61%
Drop-off Rate
Awareness
18,430
Consideration
11,060
Decision
5,530
Purchase
2,210
Retention
700
5 stages tracked

Without Journey Tracking

  • Can't see the full path customers take before converting
  • No idea where users drop off in the funnel
  • No cross-session tracking — returning visitors are invisible
  • Making decisions based on single-page metrics, not journeys

With CONSETO Journey

  • Full journey visualization from first touch to conversion
  • Drop-off analysis shows exactly where you lose visitors
  • Cross-session tracking stitches visits into complete journeys
  • AI identifies patterns and suggests funnel optimizations
Features

See Every Step of the Customer Journey

From the moment a visitor arrives to the moment they convert, Conseto maps every interaction into beautiful, actionable journey visualizations.

Sankey Flow Diagrams

Interactive Sankey diagrams visualize how visitors flow from traffic sources through your pages to conversion events.

Organic Search → Homepage
80%
Homepage → Product Page
55%
Product Page → Checkout
32%
Checkout → Conversion
18%

Drop-off Analysis

Identify exactly where users leave the funnel. See drop-off rates between every stage and discover which pages need optimization.

Cross-session Journeys

Track users across multiple visits and devices. Conseto stitches sessions together to reveal the complete journey.

Touchpoint Attribution

Understand which pages and interactions contribute most to conversion. See the real impact of every touchpoint in the journey.

38%
Awareness
31%
Consideration
21%
Decision
7%
Purchase
3%
Retention
100%
Total

Segment Comparison

Compare customer journeys across traffic sources, devices, geographies, and custom segments to find what works best.

AI Journey Insights

Our AI analyzes thousands of journeys to identify patterns, anomalies, and optimization opportunities you'd never find manually.

Track Every Stage of the Customer Lifecycle

1

Awareness

How visitors first discover your brand through search, ads, social, or referrals.

2

Consideration

Visitors explore your site, read content, compare products, and evaluate options.

3

Decision

The critical moment when visitors add to cart, fill a form, or start a trial.

4

Purchase

Conversion completes. Track revenue, order value, and conversion attribution.

5

Retention

Returning customers, repeat purchases, and long-term loyalty patterns.

Get started in minutes

Map Every Path to Conversion

Customer journey visualization with AI-powered insights. Set up in 5 minutes.

No credit card required
5-minute setup
100% GDPR compliant